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Terms

eventOps terms of use

The terms for you who sign in to eventOps, on the web and in the mobile app.

Last updated 13 November 2026

Who we are

eventOps is provided by Arkon Event AS, org. no. 923 791 353. These terms cover the eventOps web service and the eventOps mobile app.

Who these terms are for

These terms are for you who sign in to eventOps: the organiser's staff and volunteers, and Arkon's own employees. By signing in, you accept them.

The organiser, our customer, has its own agreement with Arkon Event AS for the service. Where that agreement says otherwise than these terms, the agreement applies.

Your account

  • You are given access by the organiser or by Arkon. The organiser decides which events you see and which role you have.
  • Your account is personal. Do not share your sign-in, and keep the device and the e-mail you sign in with secure.
  • If you suspect someone else has used your account, tell the organiser or us at once.

How you use eventOps

You use eventOps for your work on the event, following the organiser's instructions. You must not:

  • look at, copy or share data you do not need for your work;
  • try to reach anything you have not been given access to, or test its security without an agreement with us;
  • disrupt or overload the service, or extract data automatically outside the features eventOps offers;
  • upload anything unlawful, harmful or infringing on others' rights.

Data about others

The data about the people in an event is the organiser's. You process it only for the organiser, keep it confidential and follow the organiser's rules, also after your access ends.

How we process data about you is set out in the privacy policy.

Read the privacy policy

The mobile app

  • The app is free to download. To use it, you need an eventOps account.
  • The app uses the camera only while you scan a badge or ticket.
  • We may require you to update the app to keep using it, when an update is needed for security or for the service to work.
  • Apple and Google are not parties to these terms and are not responsible for the app or the service.

The service

We develop eventOps continuously, and features may be added, changed and removed. We do what we can to keep the service available and secure, but cannot promise that it always works without interruption.

Rights

eventOps, its software and the content we have made belong to Arkon Event AS. You get a personal right to use the service while you have access. What you and the organiser enter belongs to the organiser.

When your access ends

Your access ends when the organiser removes you, or when the organiser's agreement with us ends. We may close your account if it is misused or you break these terms.

Changes

If we change these terms, we update them here and the date at the top. If you use eventOps after that, the new terms apply.

Governing law

These terms are governed by Norwegian law.

Contact us

Send questions about these terms to:

Arkon Event AS · Org. no. 923 791 353hei@arkon.no+47 467 89 999